Welcome to Ritchies Portal!
Tell us about incidents, observation, lost property, or anything else that needs attention.
⚠️ Emergency? Call 111 immediately if someone needs urgent medical attention
Report an Incident
Record events that have already happened to keep everyone safe and compliant.
What is an Incident?
An incident is any unplanned event that results in injury, illness, damage, near-miss, or service disruption. Report incidents as soon as possible so they can be investigated, corrective actions assigned, and future risk reduced.
Report a Safety Observation
Identify and report Safety observations to maintain a safe working environment.
What is a Safety Observation?
A safety observation is when you notice and report a safe act worth recognising or an unsafe act that could lead to harm. Reporting observations helps prevent incidents and promotes continuous safety improvement.
Report Lost Property
Report items that have been lost or found to help reunite people with their belongings.
What is Lost Property?
Lost Property helps manage items that have been lost or found on Ritchies services or premises. Report lost items to help track them down, or register found items so they can be returned to their owners.